Golden Corral Corporation and I take great pride in maintaining high standards of food quality, sanitation and guest experience. The Port Orange incident was a result of the Associate Manager making a bad decision to improperly store food when the corporate inspector made a routine, unannounced visit to the restaurant. I apologize that a member of my management team made this bad decision.
To be clear, this inspection was conducted by Golden Corral Corporation. Brandon Huber did notify my area manager of the issue, and we acted swiftly to dispose of all the improperly stored foods. No guest was served any of this food that was handled improperly.
Brandon Huber actually assisted in the disposal of the food items the day before he posted the videos. I am personally disappointed that Mr. Huber chose to post the videos and make false statements after the situation was corrected.
I have a fantastic team of 110 hard-working people at the Port Orange restaurant. Again, I apologize for this unfortunate incident.
It seems that the owner is claiming this is an isolated incident and that Brandon Huber should have never posted the video to begin with. There was also this statement made by Metro Corral Franchisee the group who owns several Golden Corral restaurants across the state of Florida:
“A video was recently posted showing an incident of improper food handling at our Port Orange, Florida location. None of these items were served to a single customer. All were destroyed within the hour at the direction of management. Brandon Huber, the employee who made the video, participated in the disposal of the food.
The following day, the father of the employee, posted an offer to sell the video for $5,000, which was not accepted.
The manager involved in the improper storage was terminated for failing to follow approved food handling procedures.”